Missed calls texted back. Reviews answered.
We've got your back office.
For real estate offices, trades and small business owners. We set up the tools that text back the calls you miss, reply to your reviews, and draft answers to new leads. You OK every text and reply before it goes out, unless you choose to let one kind of email send on its own.
Nothing sends without your OK, unless you choose to turn that on · Month to month, cancel with 30 days' notice · Your information stays in your own accounts
The everyday back-office work, handled.
Here's what most owners start with. We set it up with you, in plain English.
Missed calls texted back
You miss a call on a job or at a showing. A short text back is written for you. You tap OK and it goes out. Texts go only to people who agreed to get them.
Reviews answered
Every new review gets a short, friendly reply in your words. You read it and tap OK before it posts. We never offer anything in exchange for a review.
New leads get a reply
A new lead comes in while you're busy. A reply is drafted in your words. You read it on your phone and send it.
Email sorted
Junk and newsletters move out of the way. The messages that need you today sit at the top.
Who to call back
Each morning you get a short list: who to call, why, and what you talked about last time.
Your week in one note
Appointments, deadlines and follow-ups pulled into one short note, so fewer things slip.
We do the setup. You stay in charge.
The tool we use is called Grok Bot. You don't have to learn it on your own. That's our job.
Free 30-minute call
We talk by phone or video about where your week goes. You get a short list of what we'd set up first.
We set it up with you
We meet over video. You log in to your own accounts yourself. We do the rest while you watch.
We train you and stay close
We walk you through it until you're comfortable. Questions later? Call us. We check in every month.
Worried it'll do something you didn't want?
We built this for owners who've been burned by tech before.
Nothing sends without your OK, unless you choose to turn that on
Every text and reply waits for you. Read it, change it, and tap OK. Or don't. Later, if you want, you can let one kind of routine email go out on its own. Texts always wait for your OK.
Turn it off anytime
Pause it or disconnect it whenever you want. We show you how on day one. Our monthly plan is month to month: cancel with 30 days' notice.
It stays in your accounts
It runs on your own email, phone and calendar. We don't keep copies of your customer information. If you share examples for setup, we delete them within 30 days.
We never ask for your passwords
You log in yourself while we're on the call. Your accounts stay yours.
Founding client offer.
A one-time setup, then a monthly fee for check-ins, tune-ups and help when you need it.
For our first three clients.
- Setup with you over video
- Training until you're comfortable
- Monthly check-in and tune-ups
- Call or email when you need help
- Month to month, cancel with 30 days' notice
Regular pricing is quoted by Pete after a free call, based on what you need set up.
You also pay the software company directly for your own plan. We'll tell you the amount on your call.
"I'll set it up with you myself, in plain English."
Hi, I'm Pete Valela.
I run Sovereign Ops out of Somonauk, Illinois. I started it because I kept seeing good owners spend their evenings on email, missed calls and reviews instead of with their families.
I'll do the setup with you over video and stay close after. If you'd rather talk first, call me at (312) 376-4018.
Questions owners ask
Is this hard?
No. We do the setup with you over video and show you each step. If you can read email on your phone, you can use this.
What if it gets something wrong?
Nothing goes out without your OK, unless you choose to turn that on, so you catch it first. Tell us and we'll fix it. You can also turn it off anytime.
What does it cost?
Founding offer: $1,997 to set up, then $349 a month, for three clients. After that, regular pricing is quoted by Pete. You also pay the software company directly for your own plan. Month to month, cancel with 30 days' notice.
Do I have to change my email, phone or software?
Usually not. We work with the email and calendar you already use, and we'll tell you on the call if anything needs to change.
Is my information safe?
It stays in your own accounts. We never ask for your passwords and we don't keep copies of your customer information. If you share examples for setup, we delete them within 30 days. See our Privacy Policy.
Book a free 30-minute call.
We'll look at your week together and show you what we'd set up first.
- A friendly talk by phone or video
- A short written list of what we'd set up first
- No pressure. If it's not a fit, we'll tell you.
Call: (312) 376-4018
Email: [email protected]
Mail: Sovereign Ops, PO Box 85, Somonauk, IL 60552